History of the Company Conditions of sale The On-line Catalogue Send me a Price List Where are we

©copyright Heckscher Co Ltd 1997 2008

• Buses: numbers 24, 27, 29, 31, 68, 74, 134, 135, 214, 253 all stop in Bayham Street, going South and in Camden High street, going North.

• Parking: There are plenty of parking meters in Bayham Street.
  
  
• Britsh Rail: Euston, Kings Cross and St Pancras are all very close.
  
  
• Underground: Camden Town station which is on the Northern Line.
  
  

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Orders may be placed by mail, phone or fax. Outside normal hours orders may be placed on our ansaphone. Customers are welcome to visit our trade counter.

Hours of Business: Monday to Friday 8.30 am to 4.30 pm Trade Counter Hours: Monday to Friday 9.30 am to 4.00 pm

Methods of Payment

Monthly accounts may be opened against suitable trade references. Alternatively payments should be made in advance by cash, cheque or credit card (Access or Visa).

Payments from other countries

Please pay by sterling bank draft which must be drawn on a London bank. Alternatively payments can be made direct to our bank:
National Westminster Bank,
69 Baker Street,
London W1 M 2AT.
Sort code: 56-00-14.
Our account number is 00166510.

Claims

Claims for goods damaged in transit should be notified within three days of receipt. Non arrival of goods must be notified within 7 days of the invoice date.

Returned Goods

Goods may only be returned for credit with our prior consent and will be subject to a handling charge. A copy of the original invoice must accompany all returned goods. Furthermore no goods can be accepted for credit unless they are returned in the form in which they were supplied.

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Heckscher & Company was established in 1883 by Siegmund Heckscher who had recently arrived from Hamburg. The company moved to its existing Bayham Street premises shortly afterwards.

Siegmund was succeeded by his son Leo, who ran the company until his death in 1958. He had been assisted by his sons Derek and Roy, who continued until their retirement in 1984. Martin Heckscher, Roy's son, joined the company in 1971 and continues the family tradition as the current Managing Director. Our Aims and Intentions

Since 1883 it has been our aim to provide all our customers in the piano trade with the best possible service. That aim is as keen today as it was then.

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These Pages are Designed by Barrie Heaton